Recommendations

It’s always a pleasure to win praise and awards from outside assessors but what really matters to us is the opinion of our residents and the smiles on their faces.

We always welcome feedback and ideas and hold regular resident and family community meetings ensuring everything is always transparent and open. We also encourage our residents and their families to leave recommendations.

These can inform future residents in making their decision based on people’s real experiences at both our care homes. We don’t edit or moderate our reviews; they are received by the Care Home UK website. That means you can be sure all reviews are genuine and accurate.

We have achieved our impressive recommendations through an ethos where all people within our homes’ communities matter. Our staff are also incredibly talented and love what they do.

Here's a quick overview of why our recommendations are so good: (this info may need updating)

  • 90% of our staff have National Vocational Qualifications. This is almost double the regulatory standard of 50% set by the Care Quality Commission (CQC).
  • We have an experienced and professional Board of Directors consisting of two Occupational Therapists, a GP, an ex-Director of Social Services, a teacher and one of our Registered Managers who has been with us for more than 20 years.
  • Our latest inspections from the Care Quality Commission (CQC) found Outstanding standards in all areas reviewed in both homes.
Care Home Uk  You can also view other information on our Care Home UK profile by clicking here.