Accreditations

Clifton St Annes understand how important trust and peace of mind is to our residents, family and friends. That's why we are accredited with the leading governing bodies in Social Care and always strive to meet the highest of standards.

The Care Quality Commission 

  The CQC is our regulatory body who require us to undergo rigorous inspection and assessment processes. They are regarded as the leading regulator of health and social care in England. Our Outstanding reports clearly demonstrate the high scores we have achieved in all areas of service delivery across both The Millings and St Johns House care homes. These results can be viewed on the CQC website.

 

Laing & Buisson Customer Satisfaction Reports

  We pride ourselves on having close relationships with our residents and their loved ones.This closesness enables us to respond quickly to changing needs and wishes.As part of our ongoing commitment to resident care we commission market specialists Laing & Buisson to undertake Independent Customer Satisfaction Surveys on our behalf.The results achieved within these surveys have consistently proven to be some of the highest scores achieved nationwide.

 

The Living Wage Foundation

  We are proud to be a 'Living Wage' Employer, ensuring that our lowest rates of pay still match or exceed the rate which is independently reviewed and uplifted by the foundation.

 

Independent Care Group

  As members of The Independent Care Group we have worked closely with a variety of statutory and voluntary organisations to raise the standards of care across the sector.